Refund policy

Return & Refund Policy

Last Updated: July 12, 2026

At Iron Sagebrush, every item is printed on demand, meaning it is created specifically for you as soon as an order is placed. Because of this, we are unable to offer returns or exchanges for "change of mind" or incorrect sizing selections. Please review the sizing charts provided on each product page carefully before finalizing your order.

Damaged or Defective Items

We take great pride in the quality of our apparel. If you receive an item that is damaged, misprinted, or otherwise defective, we want to make it right.

Please contact us at chris@ironsagebrush.com within 7 days of the delivery date.

To help us resolve the issue quickly, please include your order number and a clear photo showing the damage or defect.

Once verified, we will arrange for a replacement to be sent to you at no additional cost.

Lost or Stolen Packages

Iron Sagebrush is not responsible for packages that are marked as delivered by the carrier but are not received. Please ensure your shipping address is correct at checkout. If your package is lost in transit, please contact us so we can assist you in coordinating with the carrier.

Cancellations

Because our fulfillment process begins almost immediately or shortly after an order is submitted, we can only accept order cancellations within 10 minutes of purchase. Please email us immediately if you need to modify or cancel your order.